Glen Dimplex

Privacy Policy

Cookie Information

What is a cookie?

A "cookie" is a text file containing small amounts of information which is stored on your computer, tablet or mobile (device) when you visit a website.

There are different types of cookies which are used to do different things, such as letting you navigate from page to page on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to measure the number of site visits and the most popular pages visited, and may be used to provide you with advertising which is more tailored to your interests.

Some cookies are placed on your computer only for the duration of your visit to a website and these are called "session" cookies. These automaticaly expire when you close down your browser. There is another type of cookie known as "persistent". These cookies remain on your device for a period of time.

Please note that cookies can't harm your computer. We don't store personally identifiable information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of this website.

We're giving you this information as part of our initiative to comply with recent legislation, and so that you can manage cookies as required.

If you would like more information on cookies please visit: www.allaboutcookies.org/cookies/

Why do we use cookies?

The cookies we use cannot be used to identify you personally.
These pieces of information that we gather are used in the following ways:

  • We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features.
  • We also use cookies to help us to improve the performance of our website to provide you with a better user experience.We use a third party to monitor and analyse traffic to, from and within our website.
  • some pages on this site may also contain content embedded from, for example Vimeo, which sets its own cookies to track traffic to that particular video.

Types of Cookies

First Party Cookies

First party cookies are set by the website, you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube, Vimeo or Flickr, and these sites may set their own cookies. We do not controlhow these cookies are used and you should check the relevant third party's website for more information.

Session Cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent Cookies

This type of cookie is saved on your computer for a fixed period and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session.

How do I control how my browser interprets cookies?

All recent versions of browsers allow you to control how cookies are stored on your device. You can set your browser to accept or reject all cookies, or only accept certain types of cookies. Please note that some of the cookies necessary to enable you to move about the site, and if you disable them you may not be able to visit certain areas of the site or access certain content. For more information on how to control cookies please visit: www.allaboutcookies.org/manage-cookies/

Cookies Used By Glen Dimplex Group

At Glen Dimplex we use cookies for the following purposes:

  1. to ensure the website works correctly,
  2. to remember any preferences you may have given the website, and
  3. to collect anonymous data which allows us to see how people arrive at our website and which content is viewed.

Below is a list of the main cookies used by the Glen Dimplex Group and what each is used fo

Cookie Name Cookie type Expiration Source Domain Site Coverage Description
exp_last_visit 1st party (Persistent Cookie) 24 hrs .glendimplex.com all pages Sets the datetime that the user last visited the site, and is set for both guests and logged in users. If not set, is automatically set to 10 years ago. Affects guests and logged in users.
exp_tracker 1st party
(Session Cookie)
session .glendimplex.com all pages Tracks the last 5 pages viewed by the user, and is used primarily for redirection after logging in etc. Affects guests and logged in users.
exp_last_activity 1st party
(Persistent Cookie)
24 hrs .glendimplex.com all pages Every time the state is updated (the page reloaded) the last activity is set to the current datetime. Used to determine expiry. This is essential for logged in users, but not for guests - it is set for both.
_utma 3rd party
(Persistent Cookie)
2 years from set/update. google.com all pages This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_utmb 3rd party
(Persistent Cookie)
30 minutes from set/update. google.com all pages This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_utmc 3rd party
(Session Cookie)
session google.com all pages Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_utmz 3rd party
(Persistent Cookie)
6 months from set/update. google.com all pages This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_utma 3rd party
(Persistent Cookie)
2 years from set/update. .player.vimeo.com certain pages We embed Vimeo videos on various pages on our websites. The embedded videos set cookies to monitor performance and gather statistics about video usage. Vimeo's privacy policy is available here: http://vimeo.com/privacy
_utmb 3rd party
(Persistent Cookie)
30 minutes from set/update. .player.vimeo.com certain pages We embed Vimeo videos on various pages on our websites. The embedded videos set cookies to monitor performance and gather statistics about video usage. Vimeo's privacy policy is available here: http://vimeo.com/privacy
_utmc 3rd party
(Session Cookie)
session .player.vimeo.com certain pages We embed Vimeo videos on various pages on our websites. The embedded videos set cookies to monitor performance and gather statistics about video usage. Vimeo's privacy policy is available here: http://vimeo.com/privacy
_utmz 3rd party
(Persistent Cookie)
6 months from set/update. .player.vimeo.com certain pages We embed Vimeo videos on various pages on our websites. The embedded videos set cookies to monitor performance and gather statistics about video usage. Vimeo's privacy policy is available here: http://vimeo.com/privacy

How To Manage Cookies

Our cookies don't store personal information such as names and addresses, they simply enable our website to work properly and allow us to collect anonymous data about how our website is used so we can use it for continuous improvement.

However, if you would prefer to restrict, block or delete cookies from http://www.glendimplex.com or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phones handset manual) to learn how to change your cookie preferences.

Please bear in mind that if you do this, some features of this website may not function correctly or may not be provided to you.